Shipping policy

Thank you for shopping with Jab Family Business LLC.!

We are committed to providing a seamless shopping experience, including reliable shipping and delivery.

Processing & Shipping Times

Order Processing: Orders are processed within 7 business days (excluding weekends and holidays).

Shipping Time: Estimated delivery times vary by location:

•    Domestic Shipping: 3-7 business days
•     International Shipping: 7-21 business days

    Express shipping: Available at checkout for an additional fee.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package.

Shipping Delays

Occasionally, shipping may be delayed due to factors beyond our control, such as customs processing or carrier delays. If your package is delayed, please reach out to us at jabfamilybusinessllc@gmail.com

Lost or Stolen Packages

If your order is lost or stolen:

• First, check with neighbors or your local post office.

If your package is still missing, contact us within 30 days of the estimated delivery date. We will assist you with filing a claim and, if applicable, arrange a replacement or refund.

Damaged Items

If your order arrives damaged, please email us at Jabfamilybusinessllc@gmail.com with photos of the product and packaging. We'll send a replacement or issue a refund.

Customs & Duties (International Orders)

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.